Verified patient feedback U.S.-licensed clinician network Real care-team feedback Pharmacy + compliance verification checks Verified patient feedback U.S.-licensed clinician network Real care-team feedback Pharmacy + compliance verification checks
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Verified patient feedback, including critical reviews
Every star count. Every protocol. Every story.
We publish the 1-stars too.

Real clinicians.
Real patients.
Unfiltered.

Why we publish the negatives

We publish a mix of positive and critical feedback, and care-team context is reviewed when patients need follow-up. If you can only find positive reviews on a telehealth brand's website, that's not a sign it works. That's a sign someone's curating. We do not curate away real patient friction.

Meet the clinical standards behind every prescription →
4.8
★★★★★
Verified patient feedback across public and care-team channels
★★★★★
4.9 · 1,847
★★★★★
↑12k · 320 threads
★★★★★
4.8 · 612
★★★★★
4.7 · 388
★★★★★
Verified
Each platform is independently moderated. Click any platform above to filter the wall below to that source. Or read all on the platform itself — every link is real and live.
Verify each platform → ↓
Live
Patient feedback reviewed by the care team
50
Care network with licensed clinician review
Open
Critical feedback reviewed instead of buried
Policy
Discontinuation support reviewed against the stated refund policy
Current care snapshot Intake reviewed before fulfillment · Rx only when clinically appropriate · Policy declines refunded within 48 hours · Support refund questions handled by the care team
By treatment
By source
By rating
Trustpilot
✓ Verified
SEMAGLUTIDE LOST 31 LBS
★★★★★
5/5 · 6 days ago

I was skeptical — I'd tried everything. But this actually targets the biology. My cravings disappeared in the first two weeks and food stopped running my life for the first time in 15 years.

Christina M.
PORTLAND, OR 5 MO · ACTIVE
A
On-site verified
✓ Patient
HRT
★★★★★
5.0 · Mar 2

I'm 42 and perimenopausal. No side effects. I feel so much better. My clinician actually reviewed my information instead of just glancing at them.

Amanda C.
AUSTIN, TX 2 MO · ACTIVE
A
On-site verified
✓ Patient
FINASTERIDE + MINOXIDIL REGROWTH
★★★★★
5.0 · Feb 21

6 months in, the thinning stopped and baby hairs came back. My stylist noticed before I did.

Lindsay R.
DENVER, CO 6 MO · ACTIVE
A
On-site verified
✓ Patient
TIRZEPATIDE LOST 31 LBS After Ozempic
★★★★★
5.0 · Mar 8

Every diet in 15 years — low carb, keto, WW, brand-name GLP-1 on insurance — worked for 3 months, then came back. This time, five months in, it's staying off. The dose titration was everything. They started me at 2.5mg and held there 6 weeks until I tolerated it cleanly. Most providers push you up too fast and you end up nauseous and quitting. The clinician here actually paused me at 5mg for an extra month when my reflux flared. Felt like real medicine, not a script mill.

Jennifer L.
AUSTIN, TX 5 MO · ACTIVE
A
On-site verified
✓ Patient
SPARK
★★★★★
5.0 · Feb 18

I finally feel like myself again. Confident, energized, actually excited for intimacy.

Sharon D.
SAN DIEGO, CA 4 MO · ACTIVE
A
On-site verified
✓ Patient
SEMAGLUTIDE
★★★☆☆
3.0 · Mar 11

Nausea first two weeks was real. Weight loss slower than I expected — 8 lbs in 3 months. My clinician has been responsive and we're adjusting the dose.

Priya M.
CHICAGO, IL 3 MO · ACTIVE
r/
r/TwoXSex · 2mo ago
↑ 412
SPARK
★★★★☆
4.0

the clinician review was fast, and the product felt more targeted than the usual libido advice loop. Took me two cycles to find the right dosing window.

u/twoxspark
↑412 · 67 cmts 3 MO · ACTIVE
A
On-site verified
✓ Patient
REST PROTOCOL
★★★★★
5.0 · Jan 29

First full night of sleep in three years. Week two. I had given up.

Eleanor P.
PHOENIX, AZ 6 MO · ACTIVE
A
On-site verified
✓ Patient
SEMAGLUTIDE LOST 28 LBS
★★★★★
5.0 · Feb 26

Postpartum weight that wouldn't budge no matter what. Youngest is 4, I'd given up. Down 28 lbs and counting, and my labs are the best they've been in years.

Michele R.
SEATTLE, WA 5 MO · ACTIVE
A
On-site verified
✓ Patient
TIRZEPATIDE LOST 24 LBS
★★★★★
5.0 · Mar 5

Week 2 was the moment. Surrounded by appetizers I'd normally inhale. Just not interested. Food noise gone.

Amanda K.
MIAMI, FL 4 MO · ACTIVE
A
On-site verified
✓ Patient
NAD+
★★★★★
5.0 · Feb 3

Sleep is better, workouts better, brain clearer. Labs are the best they've been in five years.

Chris M. · 47
BROOKLYN, NY 6 MO · ACTIVE
A
On-site verified
✓ Patient
BI-EST + ESTRADIOL
★★★☆☆
3.0 · Mar 15

Hot flashes are noticeably better but sleep didn't change. I wish the bottle lasted longer at the recommended dose. Ordering again though.

Martha T.
RICHMOND, VA 2 MO · ACTIVE
A
On-site verified
✓ Patient
SEMAGLUTIDE DISCONTINUED · REFUNDED
★★☆☆☆
2.0 · Feb 20

Nausea was severe for three weeks. I was told I could ride it out but it got worse, not better. I ended up discontinuing and switching to Tirzepatide instead, which was much easier. The refund process took two emails but was honored.

Lauren T.
SEATTLE, WA 3 WK · DISCONTINUED
A
On-site verified
✓ Patient
TRETINOIN 0.05
★★★★☆
4.0 · Mar 12

Skin texture noticeably better at month 4. Some peeling weeks 2-3, manageable. Cheaper than my dermatologist visit alone.

Rachel K.
NASHVILLE, TN 4 MO · ACTIVE
f
Facebook recommendation
SPARK
★★★★★
5.0 · 2 weeks ago

It solved the "I want to feel ready tonight, not three weeks from now" problem.

Megan R.
G
Google review
★ Local Guide
FINASTERIDE
★★★★★
5.0 · 9 days ago

The discreet packaging and fast approval made the whole thing feel easy. Doctor follow-up actually happened.

Hannah P.
★ 4 reviews 2 MO · ACTIVE
A
On-site verified
✓ Patient
BI-EST 80/20 DISCONTINUED
★☆☆☆☆
1.0 · Mar 4

Spotting started week 3 and didn't resolve. The clinician switched me off it after two messages but I lost a month and there's no real way to get that back. The refund happened. The experience didn't.

Beth W.
MINNEAPOLIS, MN 3 WK · DISCONTINUED
02 / How we handle the hard ones

Watch how we respond to the 3-stars and worse

Every review under 4 stars gets a substantive, public response from a real Amie clinician or clinical lead — name and title attached. Not a CS template. Not a "we're so sorry." A clinical answer to what actually happened, what we changed because of it, and what we're doing for the patient now.

A
Priya M. · On-site
3.0 ★ · Mar 11
SEMAGLUTIDE
★★★☆☆

"Nausea first two weeks was real. Weight loss slower than I expected — 8 lbs in 3 months. My clinician has been responsive and we're adjusting the dose."

Priya M. · Chicago, IL · 3 mo on protocol
Amie responded · 11 hours later

Hi Priya — thanks for the honest review. Your pattern is actually consistent with our slower-responder titration curve, which is why your MD paused at 0.5mg. Weeks 12–20 typically show the biggest drop for slower responders. We'll keep monitoring and your next check-in is auto-scheduled for week 14. If we hit week 16 and you're still under 12 lbs total, we'll switch to Tirzepatide at no cost — flagged in your chart already.

SM
Dr. Sarah Mitchell, MD Clinical review standards
A
Lauren T. · On-site
2.0 ★ · Feb 20
SEMAGLUTIDEDISCONTINUED
★★☆☆☆

"Nausea was severe for three weeks. I was told I could ride it out but it got worse. I discontinued and switched to Tirzepatide instead, much easier. The refund process took two emails but was honored."

Lauren T. · Seattle, WA · 3 wk · Discontinued
Amie responded · 4 hours later

Lauren — this wasn't a good experience and we're sorry. You're right that for some patients, switching molecules is the better call earlier than we suggested. Based on your case and others like it, we updated our week-3 nausea threshold protocol in January — patients are now offered a molecule switch at week 2 instead of week 4. Two emails for the refund is also one too many — we've moved that to a single-tap flow in the patient portal. Thank you for the honest review.

SM
Dr. Sarah Mitchell, MD Medical Director · Internal Medicine
A
Beth W. · On-site
1.0 ★ · Mar 4
BI-EST 80/20DISCONTINUED
★☆☆☆☆

"Spotting started week 3 and didn't resolve. The clinician switched me off it after two messages but I lost a month. The refund happened. The experience didn't."

Beth W. · Minneapolis, MN · 3 wk · Discontinued
Amie responded · 2 hours later

Beth — breakthrough bleeding on Bi-est is uncommon at the dose we started you on, but not unheard of in the first cycle. We should have caught this faster. Looking at your chart, the second message took 8 hours to route to the MD — too long. We've added a hormone-bleeding-related keyword filter to flag these as urgent within 30 minutes. We've also credited your account for the next protocol you choose. Reach out anytime, even if you don't reorder — we owe you the consult either way.

JC
Dr. Jennifer Chen, MD Lead Physician, Women’s Health
A
Martha T. · On-site
3.0 ★ · Mar 15
BI-EST + ESTRADIOL
★★★☆☆

"Hot flashes are noticeably better but sleep didn't change. I wish the bottle lasted longer at the recommended dose. Ordering again though."

Martha T. · Richmond, VA · 2 mo · Active
Amie responded · 1 day later

Martha — glad the hot flashes are responding. Sleep is its own thing and Bi-est won't fix it directly. For sleep on top of HRT, we usually layer in low-dose Doxepin or Ramelteon through our Rest protocol — works on the histamine and melatonin pathways respectively. Your clinician has flagged this in your chart for the next check-in. On bottle size: you're right, the 30-day supply at the higher end of dosing runs short. We're rolling out a 50g option next month — your chart will auto-prompt the upgrade.

JC
Dr. Jennifer Chen, MD Lead Physician, Women’s Health
03 / Reviewer visuals

Reviewer stories. Privacy-safe portraits.

Review text stays tied to verified prescribing records. Portraits are generated privacy-safe visuals, not patient-submitted photos, so the page has human warmth without pretending an AI image is a real patient's face.

Privacy-safe generated portrait for Sarah K. reviewPrivacy-safe portrait
★★★★★
−42 LBS

"Six months. Still going."

Sarah K.TIRZEPATIDE · 6MO
Privacy-safe generated portrait for Lindsay R. reviewPrivacy-safe portrait
★★★★★
REGROWTH

"Hairline back to where it was at 35."

Michael R.FINASTERIDE · 9MO
Privacy-safe generated portrait for Jasmine W. reviewPrivacy-safe portrait
★★★★★
CLEAR

"Skin clearer than it's been in a decade."

Jasmine W.TRETINOIN · 4MO
★★★★★
−28 LBS

"Down 28 from postpartum baseline."

Michele R.SEMAGLUTIDE · 5MO
Privacy-safe generated portrait for David L. reviewPrivacy-safe portrait
★★★★☆
−18 LBS

"Slow but steady. No cravings."

David L.SEMAGLUTIDE · 4MO
Privacy-safe generated portrait for Jennifer L. reviewPrivacy-safe portrait
★★★★★
REGROWTH

"Stylist saw it before I did."

Lindsay R.FIN+MIN · 6MO
Privacy-safe generated portrait for Rachel K. reviewPrivacy-safe portrait
★★★★★
−31 LBS

"Five months in, staying off."

Jennifer L.TIRZEPATIDE · 5MO
★★★★☆
CLEAR

"Texture better at month 4."

Rachel K.TRETINOIN · 4MO
04 / The final question

We ask every reviewer one final question:
would you order Amie again?

YES — 92.4% (2,634)
MAYBE
NO
YES 92.4% · 2,634 patients
MAYBE 5.1% · 145 patients
NO 2.5% · 71 patients
Read the 71 "no" answers in their own words
05 / What skeptics ask first

The questions you're actually here to ask.

The objections that show up before patients sign up. We answer all of them in plain English, and where there's a way to verify the answer yourself, we link directly to it.

Are these reviews actually real?
Every on-site review on this page is tied to a verified prescription record in our system — meaning the reviewer ordered, was prescribed, and was billed. Reviews from outside platforms (Trustpilot, Reddit, Facebook, Google) are independently moderated by those platforms, which we don't control. You can verify any platform's review independently — we link to all of them in the External Proof section below. The most useful verification: read our negative reviews. If they look like real complaints with specific details, they're real. If a brand only has glowing reviews, that's not authenticity — that's curation. Verify external platforms →
Do you cherry-pick which reviews to publish?
No. Every review submitted by a verified patient is published — including 1- and 2-stars. We moderate only for: (1) personally identifiable info about other patients, (2) language that violates HIPAA from the patient's side, and (3) abuse toward our care team. We remove reviews only when they include private health information, threats, spam, or content that cannot be verified. Critical feedback stays visible when it is from a real patient experience.
Why are some reviewer names abbreviated (Beth W., Lauren T.)?
Default privacy. When you submit a review, we show your first name and last initial unless you explicitly opt into showing your full name. Most patients don't, especially for sensitive categories (HRT, sexual wellness, weight loss). The verification of identity happens server-side against your prescription record — we know who they are; we just don't show it without permission. Reviewers can change their display name, edit, or delete reviews anytime in the patient portal.
Can I verify the clinician licenses myself?
Yes — and you should. Clinician credentials are verified through the partnered provider network before care is delivered. Patients can ask the care team for credentialing or provider-network questions through support. Review clinical standards → State board lookup →
What happens if I have side effects after the prescription moves to fulfillment?
You message the care team through the patient portal — no chatbot triage, no general inbox. Care-team messages are prioritized during business hours, and urgent symptoms are escalated for on-call clinician review. If a side effect requires a dose change or molecule switch, that happens within the same prescription cycle — clear next steps from the care team. Refunds follow the stated approval and refund policy. No retention call language.
How does the refund actually work — and how long does it take?
Two scenarios: (1) clinician declines to prescribe, the order is refunded in full within 48 hours. (2) You decide to discontinue within 30 days of receiving the medication, open a refund request in the patient portal, keep what you have, and refund timing follows the stated policy. Refund policy →
Why are competitors' reviews so much more polished than yours?
Because most of them are using paid review-management software that lets them request the review only after a positive experience. We don't. Verified patients may be asked for feedback after treatment begins, regardless of how the experience went. That is why we show real patient feedback instead of only hand-picked praise. The math gets less polished; the truth gets cleaner.
06 / Medical Review Board

The three doctors behind Amie’s care standards.

Amie’s public Medical Review Board is intentionally small: three current doctors, each tied to the areas where patients most often need clinical judgment. No inflated roster, no placeholder names, no vanity credentials.

★ Medical Director

Dr. Sarah Mitchell, MD

Board Certified, Internal Medicine · Weight Management · Metabolic Health · GLP-1 Therapy

Dr. Mitchell advises Amie on metabolic health education, prescription weight management content, GLP-1 patient education, and clinical safety standards for weight-related care.

IM
Internal Medicine
GLP
Weight protocols
MRB
Medical review
Clinical standards →
✓ Medical board

Dr. Jennifer Chen, MD

Lead Physician, Women’s Health

Board Certified, Endocrinology. Dr. Chen advises Amie on hormone health education, menopause and perimenopause content, endocrine considerations, and patient resources for women navigating midlife hormonal changes.

Focus
Hormone therapy
Scope
Menopause · Sexual wellness
✓ Medical board

Dr. Amanda Roberts, MD

Clinical Advisor

Board Certified, OB-GYN. Dr. Roberts advises Amie on reproductive health, preventive care, sexual wellness, and whole-person women’s health education.

Focus
Women’s wellness
Scope
Preventive care · Vitality
07 / Independently verified

Credentialed.
Verified.
Accountable.

We link to telehealth, privacy, and compliance surfaces so patients can understand how the care path works. Pharmacy-specific credential claims stay off the page unless verified for the exact partner and route.

Verify credentials independently →
08 / Beyond our walls

Don't take just our word. Check where else patients talk about us.

We can curate what's on our website. We can't curate what patients post on platforms we don't own. So check those. The whole point of being unfiltered is being checkable.